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    Postal Address
    Private Bag X1626
    Bergville
    3350

    Telephone
    Landline: +27 36 438 6270
    Mobile: +27 83 701 5724

    Email
    info@cavern.co.za

    Service Levels

    The reservations team at The Cavern aims to respond to e-mail enquiries within 4 hours, and to answer all telephone calls in 5 rings.

    However due to the unreliable nature of e-mail and phone lines please try an alternate contact method if you do not receive an e-mail reply in 4 hours, or if the phone is not answered promptly.

    Very occasionally we have no means of communication (no cell phone or internet connection or phone lines). The problem will be sorted out but it can take a couple of days!

    Day Visitors

    We regret that no day visitors are able to visit the Resort over Peak Periods.
    During our low season periods, day visitors are requested to phone and make arrangements to visit.