Service Levels

The reservations team at The Cavern aims to respond to e-mail enquiries within 4 hours, and to answer all telephone calls in 5 rings.

However due to the unreliable nature of e-mail and phone lines please try an alternate contact method if you do not receive an e-mail reply in 4 hours, or if the phone is not answered promptly.

This is Africa. Very occasionally we have no means of communication (no cellphone, internet or phone lines). The problem will be sorted out but it can take a couple of days!!

Our tariff includes:

Accommodation in attractive thatched lodgings, three meals daily, teas and most activities; access to our exceptional wilderness through guided walks; TV Lounges (SABC & M-Net); & picnic lunches when requested.

Rates 2017

Tariff (Subject to alteration without notice) Valid until 14 Dec 2017

Adults Daily Per Person Sharing FB Single FB
Standard Room R1200 R1800
Comfortable room, bathroom en suite, no TV
Superior Room R1460 R2190
Superior accommodation with TV and bar fridge
Superior Suite R1670 R2505
Spacious suite with TV, bar fridge and fireplace

About our room types…

Hotel Rooms
Family Rooms

Children
0 to 3 years 10% rate Meals early in the children’s dining room
4 to 6 years 40% rate Meals early in the children’s dining room
7 to 12 years 70% rate Meals in the main dining room

Peak Periods

We do require minimum stays at certain times and over long weekends. (more…)

Rates 2018

Tariff (Subject to alteration without notice) Valid until 10 Dec 2018

Adults Daily Per Person Sharing FB Single FB
Standard Room R1300 R1950
Comfortable room, bathroom en suite, no TV
Superior Room R1600 R2400
Superior accommodation with TV and bar fridge
Superior Suite R1800 R2700
Spacious suite with TV, bar fridge and fireplace

About our room types…

Hotel Rooms
Family Rooms

Children
0 to 3 years 10% rate Meals early in the children’s dining room
4 to 6 years 40% rate Meals early in the children’s dining room
7 to 12 years 70% rate Meals in the main dining room

Peak Periods

We do require minimum stays at certain times and over long weekends. (more…)

 Contact the Reservations Team

Web Enquiry:

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Last Name (required)

Your Email (required)

Phone (required)

Arrival (required)

Departure (required)

No of Adults

No of Children

Ages of Children

Accommodation Options
Standard RoomSuperior RoomSuperior SuiteStandard Family InterleadingSuperior Family Suite

Accommodation Preferences
Twin BedDouble BedOn Level with Dining RoomMountain ViewGarden ViewBathShower

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17 thoughts on “Rates & Tariffs

  1. We are looking for accommodation in the school holidays between 18 Mar – 5 April 2016 in either a superior room or suite. It is for 2 adults and 3 kids (2 x 2 year olds and 1 x 5year old).

    I look forward to hearing from you. We are looking at a minimum of 4/5/6 nights stay depending on availability and price.

    Thank you!
    Minette

    1. Dear Minette
      Thank you for your enquiry for a booking over the Easter holidays.

      We process the bookings from the 15th August and provisional reservations, if we are able to assist, are sent out on the 1st September. Guests returning from one year to the next do get preference but each year there are a number of new faces. We will hold enquiries from the 1st May and will do out utmost to accommodate as many families as possible.

      We have a minimum stay of 5 nights over the Easter weekend. The tariff will be R1100 per person sharing per night in standard accommodation. . Please note that family interleading accommodation is let at a minimum rate during peak periods.
      Please let us know if you would like to place your reservation request on file until bookings open. Regrettably, at this stage, we are not able to guarantee a booking but will certainly try to help when reserve.

      Kind Regards
      Michelle

      1. Hi Michelle,

        Please place our reservation request on file for one of your superior family room / suite for 5 nights stay as per our previous e-mail.

        We look forward to hearing from you!

        Thank you!!

  2. Dear Summaya

    Thank you for your valued enquiry.

    Forest Retreat Spa – 036 438 6270.

    Our Kitchen is not Haalal certified, however our chicken is haalal and we always have a vegetarian option for lunch.

    Please advice if you would like to book so that we inform our Kitchen staff in time.

    Kind Regards,
    Michelle

    Michelle

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