Service Levels

The reservations team at The Cavern aims to respond to e-mail enquiries within 4 hours, and to answer all telephone calls in 5 rings.

However due to the unreliable nature of e-mail and phone lines please try an alternate contact method if you do not receive an e-mail reply in 4 hours, or if the phone is not answered promptly.

This is Africa. Very occasionally we have no means of communication (no cellphone, internet or phone lines). The problem will be sorted out but it can take a couple of days!!

Our tariff includes:

Accommodation in attractive thatched lodgings, three meals daily, teas and most activities; access to our exceptional wilderness through guided walks; TV Lounges (SABC & M-Net); & picnic lunches when requested.

Rates 2017

Tariff (Subject to alteration without notice) Valid until 14 Dec 2017

Adults Daily Per Person Sharing FB Single FB
Standard Room R1200 R1800
Comfortable room, bathroom en suite, no TV
Superior Room R1460 R2190
Superior accommodation with TV and bar fridge
Superior Suite R1670 R2505
Spacious suite with TV, bar fridge and fireplace

About our room types…

Hotel Rooms
Family Rooms

Children
0 to 3 years 10% rate Meals early in the children’s dining room
4 to 6 years 40% rate Meals early in the children’s dining room
7 to 12 years 70% rate Meals in the main dining room

Peak Periods

We do require minimum stays at certain times and over long weekends. (more…)

Rates 2018

Tariff (Subject to alteration without notice) Valid until 10 Dec 2018

Adults Daily Per Person Sharing FB Single FB
Standard Room R1300 R1950
Comfortable room, bathroom en suite, no TV
Superior Room R1600 R2400
Superior accommodation with TV and bar fridge
Superior Suite R1800 R2700
Spacious suite with TV, bar fridge and fireplace

About our room types…

Hotel Rooms
Family Rooms

Children
0 to 3 years 10% rate Meals early in the children’s dining room
4 to 6 years 40% rate Meals early in the children’s dining room
7 to 12 years 70% rate Meals in the main dining room

Peak Periods

We do require minimum stays at certain times and over long weekends. (more…)

 Contact the Reservations Team

Web Enquiry:

First Name (required)

Last Name (required)

Your Email (required)

Phone (required)

Arrival (required)

Departure (required)

No of Adults

No of Children

Ages of Children

Accommodation Options
Standard RoomSuperior RoomSuperior SuiteStandard Family InterleadingSuperior Family Suite

Accommodation Preferences
Twin BedDouble BedOn Level with Dining RoomMountain ViewGarden ViewBathShower

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